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Celebrate your fandom — collect what you love.

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NVDIA GEFORCE RTX 50 Series Laptops

The ultimate platform for gamers and creators.

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ASUS Zenbook Series

Innovation and elegance in every detail.

Frequently Asked Questions

What are your accepted modes of payment?

We accept the following modes of payment*:

  • VISA/ MasterCard
  • American Express
  • NETS QR**:
    a. For Desktop: Recognised with NETSPay, DBS PayLah!, UOB Mighty or OCBC Pay Anyone
    b. For Mobile: Recognised with NETSPay only
  • Instalment via DBS/POSB*** (6, 12 or 24 months, 0% interest-free for purchases above S$500)
  • Instalment via AMEX Easy Payment Plan*** (6 or 12 months, 0% interest-free for purchases above S$250)
  • DBS Points/POSB Daily$****
  • Challenger Cashback
  • eGift (Online)
  • eCredit
Does Challenger online store accept Instalment Payment Plan?

Online instalment payment for AMEX is available on Challenger online store.

0% Interest-Free Instalment Payment Plans are available for AMEX & DBS/ POSB credit cards holders only. They are only applicable for purchases made on Challenger online store. Debit cards are not accepted.

AMEX
• 6-months: √
• 12-months: √
• 24-months: –
• Minimum Spending: $250

DBS / POSB
• 6-months: √
• 12-months: √
• 24-months: √
• Minimum Spending: $500

How do I enjoy member price or earn cashback?

Members are strongly encouraged to download and *log in to ValueClub app and scan the QR code on the cashier's tablet with the in-app camera to enjoy member price or earn cashback at any of our Challenger stores. With the app, scan and capture your Challenger account at the point of purchase, enjoy member benefits and redeem your cashback.

*Members who choose to share their account with other users are responsible for their own account transactions, including but not limited to cashback redemption, cashback transfers and cashback donations.

How do I sign up as a Challenger ValueClub member?

Click here to purchase a 12-month Challenger ValueClub membership and start enjoying cashback on your purchases.

What is Challenger’s return, exchange and refund policy?

For online orders successfully submitted on or after 19 October 2026 at 00:00 Singapore time, all sales are final. Challenger does not accept returns, exchanges or refunds if you change your mind after completing your purchase. This includes requests to change the product, colour, model or payment method.

Most products sold by Challenger are covered by the manufacturer’s warranty. If you experience an issue with your product, we recommend contacting the manufacturer’s authorised service centre directly for warranty assessment, repair or servicing, subject to the applicable warranty terms and conditions.

If your product is defective or not as described, your statutory rights under Singapore law are not affected. You may also contact Challenger through our Contact page and select “Warranty & Product Support” for assistance. You do not need to contact the manufacturer before asking Challenger for help with a statutory claim.

For online orders submitted before the effective date, the terms and any applicable return commitments made at the time of purchase continue to apply, even if delivery or collection takes place later.

Refunds or payment reversals may still be issued if Challenger cannot fulfil or cancels an order, a payment error occurs, or a refund is required by law. Please read our Returns, Exchanges & Refunds Policy for full details.

Contact Challenger

Shop with Confidence at Challenger

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Free Delivery
Free standard delivery for orders above $60.
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Authentic Products Guaranteed
Shop with confidence. Genuine products backed by official manufacturer warranties, where applicable.
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ValueClub Membership
Members get access to exclusive experiences, offers, and more.