ValueClub Extended Warranty
ValueClub Extended Warranty (VEW) ia program offered by Challenger that provides extended warranty and repair services, designed to help customers prolong the life of their products while enjoying superior customer support.
Why Choose ValueClub Extended Warranty?
Comprehensive
Protection beyond standard warranty against mechanical and electrical failures.
Reliable
Experienced technicians for efficient and long-lasting repairs.
Trustworthy
Transparent and honest service with no hidden fees, delivering on promises with high satisfaction.
What’s Included in Each Plan
ValueClub
Extended Warranty Lite
(12 Months)
Extended Warranty Lite
(12 Months)
ValueClub
Extended Warranty 12
(12 Months)
Extended Warranty 12
(12 Months)
ValueClub
Extended Warranty 24
(24 Months)
Extended Warranty 24
(24 Months)
Device covered
**Selected Powerbanks/Cables/Coolers/
Power Adapters/Wireless Chargers/Keyboards/Mouse/Webcam/ Audio
(Applicable for new products with 12-months manufacturer warranty)
Apple/Notebook/PC/Smartphone/
Tablet/Keyboard**/Mouse**/
Multimedia**/Printer/Wearable.
(Applicable for new products with
manufacturer Warranty)
Apple/Notebook/PC/Smartphone/
Tablet/Keyboard**/Mouse**/
Multimedia**/Printer/Wearable.
(Applicable for new products with
manufacturer Warranty)
**Selected Powerbanks/Cables/Coolers/
Power Adapters/Wireless Chargers/Keyboards/Mouse/Webcam/ Audio
(Applicable for new products with 12-months manufacturer warranty)
Apple/Notebook/PC/Smartphone/
Tablet/Keyboard**/Mouse**/
Multimedia**/Printer/Wearable.
(Applicable for new products with
manufacturer Warranty)
Apple/Notebook/PC/Smartphone/
Tablet/Keyboard**/Mouse**/
Multimedia**/Printer/Wearable.
(Applicable for new products with
manufacturer Warranty)
**Selected Powerbanks/Cables/Coolers/
Power Adapters/Wireless Chargers/Keyboards/Mouse/Webcam/ Audio
(Applicable for new products with 12-months manufacturer warranty)
Apple/Notebook/PC/Smartphone/
Tablet/Keyboard**/Mouse**/
Multimedia**/Printer/Wearable.
(Applicable for new products with
manufacturer Warranty)
Apple/Notebook/PC/Smartphone/
Tablet/Keyboard**/Mouse**/
Multimedia**/Printer/Wearable.
(Applicable for new products with
manufacturer Warranty)
Extended Warranty Price
8% of device purchase price
15% of device purchase price
20% of device purchase price
8% of device purchase price
15% of device purchase price
20% of device purchase price
8% of device purchase price
15% of device purchase price
20% of device purchase price
Maximum Coverage (Inclusive Manufacturer Warranty)
24 Months
48 Months
48 Months
24 Months
48 Months
48 Months
24 Months
48 Months
48 Months
Extended Warranty Years Offered
12 Months
12 Months
24 Months
12 Months
12 Months
24 Months
12 Months
12 Months
24 Months
One-time Screen Crack Replacement*
-
-
-
Battery Replacement for iPhone*
Maximum Coverage Value*
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Up to 100% of the device purchase price
Power Surge Protection
Device Drop-off Store
Causeway Point, Jurong Point, Tampines One, VivoCity, JEM and Bugis Junction Flagship stores
Bugis Junction (Flagship), Causeway Point, JEM, Jurong Point, VivoCity and Tampines 1 Stores
Bugis Junction (Flagship), Causeway Point, JEM, Jurong Point, VivoCity and Tampines 1 Stores
Causeway Point, Jurong Point, Tampines One, VivoCity, JEM and Bugis Junction Flagship stores
Bugis Junction (Flagship), Causeway Point, JEM, Jurong Point, VivoCity and Tampines 1 Stores
Bugis Junction (Flagship), Causeway Point, JEM, Jurong Point, VivoCity and Tampines 1 Stores
Causeway Point, Jurong Point, Tampines One, VivoCity, JEM and Bugis Junction Flagship stores
Bugis Junction (Flagship), Causeway Point, JEM, Jurong Point, VivoCity and Tampines 1 Stores
Bugis Junction (Flagship), Causeway Point, JEM, Jurong Point, VivoCity and Tampines 1 Stores
Diagnostic Service
Priority Repair (Members)
Warranty Purchase Method
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
Challenger Store & Challenger Online
** Applicable for products below $300.
• ValueClub Extended Warranty can be purchased within 7 days of the device purchase date.
* Terms & conditions apply.
Need Support for Your Extended Warranty?
If You Purchased
Before 1 May 2023
Before 1 May 2023
Star Shield Warranty Hotline
+65 6586 7788
Opening Hours:
10:00am - 07:00pm
If You Purchased
On or After 1 May 2023
On or After 1 May 2023
Challenger Bugis Junction (Flagship)
200 Victoria Street, #B1-26
Causeway Point
1 Woodlands Square #04-06/07
Jurong Point
63 Jurong West Central 3, B1-94/95/96
Tampines 1
10 Tampines Central 1 #04-24/25
VivoCity
1 HarbourFront Walk #02-34/35, VivoCity
Opening Hours:
11:00am - 09:30pm
Shop with Confidence at Challenger
Free Delivery
Free standard delivery for orders above $60.
ValueClub Membership
Members get access to exclusive experiences, offers, and more.